OpenAI and ServiceNow Expand Multi-Year AI Enterprise Partnership

OpenAI and ServiceNow announced an expanded multi-year strategic partnership giving ServiceNow customers access to OpenAI's latest models across IT, HR, and customer service workflows. The deal embeds OpenAI's voice and agentic AI capabilities directly into ServiceNow's platform, enabling speech-to-speech enterprise automation without ServiceNow needing to build frontier models in-house.